Testimonials and impact

“Jahazi Agency has helped us build a stronger organisation that can operate and grow without everything depending on the founders.

“Jahazi Agency has helped us step back and look at how we lead, communicate and build capability across the organisation.

"Abderazzaq's support is practical, direct and grounded in the real challenges of running a growing business. He has helped us identify where too much knowledge and responsibility sit with the founders, introduce clearer leadership touchpoints and turn recurring issues into better systems and development opportunities.

"Jahazi Agency has also trained our staff to communicate more clearly and confidently with customers, helping them better understand concerns, explain solutions and take greater ownership of customer outcomes.

"The support is tailored to our business and our people. It is helping us build a stronger organisation that can operate and grow without everything depending on the founders.”

"Abderazzaq has worked closely with me and the Parker Brent leadership team across a range of communication, culture and organisational initiatives.

"One of his major contributions has been helping us develop and embed our organisational values. He took a large amount of staff feedback and helped us turn it into four clear values that people could understand and apply in their day-to-day work. Importantly, he did not stop at developing the words. He helped us build the values into staff communication, leadership updates, team meetings, recognition, recruitment, induction and performance conversations, supported by practical tools and resources for managers and staff.

"Abderazzaq has also supported us in strengthening our broader internal communication, staff engagement and wellbeing initiatives, as well as coaching members of our team to communicate with greater confidence and effectiveness.

"What I value most is his ability to understand what an organisation is trying to achieve, identify where communication can be improved and then turn that into practical actions we can actually use. He brings considerable experience, sound judgement and a very collaborative approach.

"His work has helped us bring greater clarity and consistency to the way we communicate and engage our people, and I would readily recommend him to organisations looking for experienced strategic communication and leadership support."

"Jahazi Agency worked with Inclusive Homecare to revamp our website and improve how we presented our organisation and services to our customers.

"Abderazzaq took the time to understand our business, the people we support and what we needed the website to achieve. He helped us restructure the content, simplify the language and explain our services in a way that was clearer and easier for clients and families to understand.

"The new website gives a much better picture of who we are and what we offer, and presents Inclusive Homecare in a more professional and confident way.

"Abderazzaq also reviewed some of our policies as we prepared for the new Aged Care Act and an upcoming audit. His work helped us feel better prepared and well positioned for the audit.

"We were very happy with the work Abderazzaq did for us. He was practical, easy to work with and focused on getting the outcome right. I would be very happy to recommend him."

"I have had the opportunity to work closely with Abderazzaq and have greatly valued the strategic communication expertise, sound judgement and clarity he has brought to Assisi Aid Projects, an international development organisation working to empower women through sustainable livelihoods in India, Nepal and Indonesia.

"One of his most valuable contributions has been strengthening our approach to crisis communication. Abderazzaq developed a crisis communications framework for Assisi Aid Projects and subsequently helped us apply it to a sensitive strategic issues. His advice helped us think carefully about risk, stakeholders, messaging and reputation, while ensuring our communication remained measured, consistent and aligned with our organisational responsibilities.

"He has also contributed valuable strategic thinking across governance, organisational risk, reputation, fundraising and communications.

"Abderazzaq brings extensive communication experience together with a strong understanding of governance and organisational risk. He is calm and considered when dealing with difficult issues, asks the right questions and has the ability to bring clarity when situations are complex or sensitive. I highly recommend him to leaders and organisations looking for trusted strategic communication advice and support."